Temporary Close – For temporary close without balance, please go to our billing staff and request for Reconnection. You will be given a Reconnection Form to fill up and sign. After this, our reconnection team will proceed to reconnect your water meter. 

Disconnected Account – For accounts that have been disconnected due to unpaid balance, please settle your account first at the teller. After paying your arrears plus the reconnection fee, you can request for Reconnection. You will be given a Reconnection Form to fill up and sign. After this, our reconnection team will proceed to reconnect your water meter.

Note: Please be sure to close all your faucets before requesting for reconnection. Our personnel will not be liable for any water loss due to this circumstance.

If there is an emergency mainline leak repair, we will be forced to shut off some valves or, at maximum, our pumping stations to prevent excessive water loss. Notice of this event will be through our Facebook Page.

(www.facebook.com/GLWSIOfficial) Other circumstances of having no water may be due to unsettled water balances. Please be prompt to pay your water bills to avoid disconnection of your service lines.